The following collection of top Retail Industry metrics includes tactically relevant KPIs based on best practices and real-world application. This Retail Industry balanced scorecard template can be used to replace your outdated Excel scorecard or for benchmarking the KPIs you currently measure.
Metrics Included with this Template:
- Reduce absenteeism hours from x to y
- Improve the average # of inventory turns from x to y
- Improve the sell through % from x% to y%
- Beginning inventory
- Total # of units sold
- Increase the gross margin as a % of selling price from x% to y%
- Coupon conversion percentage
- Increase the average # of returning customer purchases from x to y
- Increase the $ sales volume during normal store hours from $x.xx to $y.yy
- Total sales generated
- # of store hours available
- Increase the “Very Satisfied” response on customer survey to x% of the time
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